Oregon Urology Institute

Medical Business Office Generalist Jobs at Oregon Urology Institute

Medical Business Office Generalist Jobs at Oregon Urology Institute

Sample Medical Business Office Generalist Job Description

Medical Business Office Generalist

Oregon Urology Institute has a Full-Time, MEDICAL BUSINESS OFFICE GENERALIST opportunity available.

Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.

The Medical Business Office Generalist provides support and coordination for the Business Office. The job duties/responsibilities include assisting Patients regarding their account through the Portal, Telephone and In-Person at the Business Office Window and providing backup for Business Office Personnel.


  1. Answering Patient Questions regarding their account via Portal, Phone & In Person.
  2. Provides Back up for Bank Deposit Processing.
  3. Provides Back up for Collection of Hospital Charges and locating missing encounters.
  4. Accounts Receivable Follow up and Work Patient Accounts > 120 Days.
  5. Solving Payment and Reimbursement Issues:
    1. Contact Insurance Companies regarding denied claims.
    2. Send appeal letters to insurance carriers as needed.
    3. Process Overpayments and Refunds.
  6. Charge Status Clean up (Claims On-Hold/In Progress/Paid with a Balance Due)
  7. Maintain strictest confidentiality.
  8. Keep current with all insurance company policy changes.
  9. Perform other duties as assigned.

Physical Requirements:

Requires sitting for prolonged periods of time and some bending, stooping, and stretching. Requires hand-eye coordination and manual dexterity necessary for the operation of basic office equipment such as a computer, calculator, photo copier, fax, and telephone. May be required to lift 25 pounds. Requires the ability to work quickly and accurately in a faced paced environment.

Working Conditions:

  • Work is performed in an office environment M-F 8am-5pm and involves contact with physicians, patients, and internal staff.
  • Work is performed in our office environment and is NOT available for remote work.

Position Requirements:

Must have the ability to research and analyze data and resolve issues. Confidentiality, knowledge of OUI financial policies, medical office experience, skills in operating a computer, photocopy machine and 10 key and knowledge of insurance reimbursement practices preferred. English grammar and usage

All candidates must pass a drug screen, reference, and background checks in order to be considered for employment. All new employees must be fully vaccinated for COVID-19 and able to provide proof on their first day of work.

Experience: Medical Business Office & Athena Practice Management Experience preferred.

Education: Equivalent of a high school diploma.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This is a Full-time position. Medical Business Office Generalist wage range: $14.00 to $19.50 per hour, DOE. Oregon Urology Institute offers employees fully employer paid life, health, dental and vision, 6 paid holidays, generous PTO, voluntary benefits and an outstanding retirement. Please apply!

Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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