Medical Front Office Lead

Oregon Urology Institute has a Full-time, Medical Front Office Lead opportunity available.

Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy.

The Medical Front Office Lead aids in the efficient operations and seamless coordination within our medical office, contributing to a high standard of patient care, ultimately enhancing the overall effectiveness and success of our office.

Job Duties:

• Greet patients and visitors.
• Check-in patients for appointments
• Verify and update necessary information in the electronic medical record (EMR)
• Receive payments from patients and issue receipts.
• Work closely with providers and nursing staff.
• Book, coordinate and reschedule patient appointments.
• Schedule laboratory testing and outpatient procedures and answers patient questions regarding their appointments and testing.
• Training new hires/training current team members on new policies/procedures
• Responsible for writing the weekly schedule for the front office team.
• Reconciliation for all Front Desk with the Business Office each day
• Designating team member reassignments due to call insurance
• Attend interview with Manager for new team members
• Serve as back-up for Satellite clinic/driver when necessary

Position requirements:

• 2+ years of experience in a medical office.
• Working knowledge of healthcare insurance.
• In-depth knowledge of medical office operations, EHR systems, and compliance regulations.
• Must be able to multi-task.
• Must maintain patient and practice confidentiality.
• Must be able to create and maintain positive cooperative relationships with patients, physicians, providers, and staff.
• Excellent patient service skills
• Must demonstrate a team-oriented work ethic.
• Exceptional organizational and problem-solving abilities, with attention to detail.
• Excellent communication skills, both written and verbal, effectively and professionally interact with staff, patients, and external stakeholders.
• Proficiency in medical terminology and understanding of healthcare workflows.
• Demonstrated ability to adapt to changing environments and manage competing priorities.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

This is a Full-time position. Front Office Manager wage range: $57,000 to $85,000 annually, DOE. Oregon Urology Institute offers employees fully employer paid life, health, dental and vision, 6 paid holidays, generous PTO, voluntary benefits, and an outstanding retirement. Please apply!

Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Current Openings for Medical Front Office Lead Jobs at Oregon Urology Institute