Reception Supervisor Jobs at Oregon Urology Institute
Sample Reception Supervisor Job Description
Reception Supervisor
Oregon Urology Institute has an opening for a Reception Supervisor who will be a working manager responsible for the overall function of the Reception Desks and the Surgery Scheduling function.
Duties will include but are not limited to:
Provide leadership to the Reception Staff and Surgery Scheduling Lead
Responsible to train, monitor, evaluate, and mentor staff, new and existing
Able to work each position within the department independently
Ensures a positive customer service atmosphere and interactions in the reception areas
Assign duties, set goals, address concerns and troubleshoot problems in the areas of responsibility
Be the expert of Department processes, policies and procedures, regularly monitoring and modifying them as necessary
Be the liaison between reception staff and physicians, other clinic staff and patients
Function as a strong link between team members and upper management
Performs Reception and Surgery Scheduling duties as necessary
Handles daily issues as they occur
Skills:
Must be able to multi-task
Must possess excellent communication skills
Must maintain patient and practice confidentiality
Must be able to create and maintain positive cooperative relationships with patients, physicians, providers and staff
Education & Experience:
Must be a high school graduate with additional education a plus. Previous reception experience in a healthcare facility and previous leadership experience required
Current Openings for Reception Supervisor Jobs at Oregon Urology Institute
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